Technical training brings together all the technical content and knowledge related to our businesses (Insurance, Reinsurance, Global Risks, Assistance, Services and Specialty Risks), whether global or local (of a particular business/country), and is focused on the knowledge required for improving our business processes and general knowledge related to insurance management.
Furthermore, it includes the technical knowledge relating to the company’s functions: Finance, Legal, Operations, Marketing and Communication, Audit, Actuarial, HR, Technology, Resources and other processes.
Specifically, technical training of salespeople is commercial training linked to the commercial strategy and its goal is to provide the sales force with knowledge on products and services, specific sales skills and techniques as well as commercial management tools.
This pillar includes the Technical Knowledge Schools. The following are currently operational: